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6,002 nursing jobs and nurse industry jobs - June 29, 2017
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 Patient Service Center Representative Full Time Days at NE Heart Hospital in Lincoln, NE    
 Job Number tenetnurse0313_2843    
 Job Type
 Job Category Nursing
 Company Tenet Healthcare Corporation-Nursing & Therapy
 Location Lincoln, NE
 Salary Competitive
 Date Posted 06/27/2017
 Start Date Immediately
 Travel
*** View all Tenet Healthcare Corporation-Nursing & Therapy jobs ***


 Job Description

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance.  We empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management.  Are you ready to be part of our solutions?  Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

 

Conifer Health Solutions is currently hiring!

 

JOB SUMMARY

 

The Patient Services Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day to day operations relating to financial clearance activities. This includes adherence to the department’s policies and procedures related to the verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties.  The Representative will work under the guidance of the Financial Clearance Supervisor and will be responsible for timely escalating financial clearance issues to the Supervisor or above leadership.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Others may be assigned.

 

  • Full patient financial counseling

  • Calculate patient liability collection

  • Conduct financial conversations with patients

  • Verify benefits eligibility with payor

  • Ability to work in multiple systems, support multiple facilities, and if applicable support other financial clearance teams

 

 

 



Qualifications:

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Minimum typing skills of 35 wpm

  • Demonstrated working knowledge of PC/CRT/printer

  • Knowledge of function and relationships within a hospital environment preferred

  • Customer service skills and experience

  • Ability to work in a fast paced environment

  • Ability to receive and express detailed information through oral and written communications

  • Course in Medical Terminology required

  • Understanding of Third Party Payor requirements required

  • Understanding of Compliance standards required

  • Must be able to perform essential job duties with at least two Patient Service Center teams

  • Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.

  • Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

  • Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.

 

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

 

  • 2+ years of experience in a customer service role

  • 2+ years of experience in an administrative role, in the healthcare field preferred

  • 2+ years of experience in a call center environment

  • High school diploma or GED required

  • Some college coursework is preferred

Job:   Patient Access
Primary Location:   Lincoln, Nebraska
Hospital Location:   Conifer - Lincoln, NE
Job Type:   Full-time
Shift Type:   8 Hour Day

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 Contact Info/How To Apply
  Please mention that you heard about this job on RxCareer Center when applying.  
   
   Login To Apply   Click Here To Login  
 Contact Name   Human Resources
 Web Address   https://jobs.tenethealth.com/job/-/ ...


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