As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management
, patient communication
s, and value-based care
solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a full time Care Coordinator Rep II Clinical at Citizens Baptist Medical Center in Talladega, AL. This position works Monday through Friday from either 8:00am until 5:00pm or 9:00am until 6:00pm in the Emergency Department. Understanding of patient demographics and insurance plans needed. LVN or equivalent preferred.
The clinical care coordinator will be responsible with assisting every patient that passes through the Emergency Department during his/her shift in addition to assisting case managers coordinate post discharge care for admitted patients as required. In addition to scheduling the patient’s care before and during the ER discharge, the care coordinator will also serve as a point of contact inside the hospital for members of the affiliated provider network such as physician practices, nursing homes, and home health agencies. The clinical care coordinator will also be responsible for assisting the hospital case managers in coordinating post discharge care for patients that have been identified as needing assistance by the case managers. They will also assist in coordinating care for other service lines (cancer, joint replacement, etc.) that are identified by the business development team as in need of assistance. The clinical care coordinator will be responsible for marketing the Care Continuity program with the assistance of the business development team to the affiliated provider network. The clinical care coordinator will visit physician offices/outpatient providers, introduce the offices to the Care Continuity program, provide the offices with logins and passwords, and collect the appropriate signed security documents from the offices. Clinical care coordinators will be escorted by the physician relations team for the market.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? Ability to convey to patients the importance of adhering to clinical care plan when being discharged from both ER and Inpatient environment
? Ability to interact well with ER staff so that navigator is positioned/seen as another member of clinical care team by the patient
? Ability to develop good relationship with hospital staff so that navigator can work as part of case management team and point of contact for the outpatient environment
? Ability to develop trusted relationship with outpatient physicians in order to improve appointment scheduling and communication between post-acute care providers and the hospital.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
? LVN or equivalent
? Basic Computer Literacy
? High School diploma or equivalent required
Include minimum certification required to perform the job.
• LVN or equivalent
Brookwood Medical Center