POSITION SUMMARY: Accountable for associate performance and provision of care within specific environment and shift. Monitor fiscal and budgetary operations and provide support for the vision and direction of specific areas. Responsible for ongoing interface and frequent communication with patients, customers, associates, and management. Effectively manage change, facilitate innovation, foster teambuilding. POSITION DUTIES: Level 1 Skilled 1.1 Manage and supervise patient care team in the care of the patient, care planning, continuum of care, applying restraints, administration of Pharmacy/Meds, and other department functions. 1.2 Provide financial review of administrative reports, accountability reports, benchmarking graphs, business plans (Proforma), CHN marketing, department marketing, and variance reports. 1.3 Oversee budgets and capital for department. Forecast future budgeting. 1.4 Review department compensation, HR policies, recruitment, associate status changes, and associate access. 1.5 Communicate roles & responsibilities with subordinates and Clinical Nurse Leaders. 1.6 Develop staff competencies and provide information for staff positions. 1.7 Coordinate performance coaching. Facilitate complaints with associates and Employee Relations. 1.8 Compile changes and conduct process for Procedural Catalog. 1.9 Supervise department recruitment for open positions and assist with retention activities (comp team, R & R Initiatives). Complete position replacement forms and processes. 1.10 Authorize reimbursement requests, special checks, petty cash, and Foundation requests. 1.11 Lead special projects (current / planned), coordinate move requests. Approve travel authorizations. 1.12 Confer with Information Systems regarding department systems. 1.13 Participate on committees such as Career Path, Charting and Forms, Code Blue, IRB, Joint Commission, Medical Review Charts, Medical Supply, Pain Management, SKIN, and Quality - Staff Nurse Council. 1.14 Conduct employee evaluations (annual, 90 Day, action plans). 1.15 Participate and support network initiatives such as patient satisfaction, department specific initiatives, global initiatives, pain initiatives, and quality. 1.16 Attend meetings with VP/Director/Managers/Supervisors and associate staff. Also attend Medical Division meetings. 1.17 Oversee orientation process of new associates and staff. 1.18 Facilitate educational opportunities and staff development via IS Information Systems courses, Web based training, Carol Intranet access, Team Building, Preceptor training, and competency development. 1.19 Communicate with medical office staff regarding credentialing, PIN numbers, billing, etc. 1.20 Complete required/mandatory education: Safety, Disaster Plans, and Infection Control. Monitor and take any corrective actions to secure any unsafe situations. Level 2 Proficient (in addition to above duties) 2.1 Oversee flow of medical charts, supplies, and staffing to maintain adequate levels 2.2 Maintain unit?s compliance with hospital procedures and policies. Level 3 Subject Matter Expert (in addition to above duties) 3.1 Develop a plan for customer/patient care delivery within the unit. 3.2 Support the Strategic Planning Process and provide information objectives. 3.3 Monitor the efficiency of the unit?s operations and recommend improvements.
Education Required: Bachelor Degree in Nursing, Healthcare, Business, Public Administration, Management or related field. Required: National Incident Management System (NIMS) class to be completed within 6 mo of position date. Preferred: Licensure Required: Current Arizona License in applicable discipline. Preferred: Certificates Required: Preferred: Specialty area (CPR addendum) Experience Required: 3 years related experience, 1 year supervisory Preferred: 5 years related experience, 3 years supervisory Skills Required: Team building, systems thinking, complex problem solving, negotiating and influencing, change and conflict management, data analysis, coaching and mentoring, strategic planning, business strategy development. Preferred: Management Skills, interpersonal communication. Knowledge Required: Quality improvement process, related health care practices and standards. Preferred: Regulatory and accreditation. Technology Required: Computer skills, personal technology tools, and awareness of current use of technology in related field. Preferred: Advanced computer skills, technology of the specialty. Other Required: Preferred: Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
Carondelet St. Joseph's Hospital
8 Hour Day